Your dedicated Aver+ support analyst is there for you whenever you need a hand. Examples of analyst support include building Illustrations, shapes, user maintenance, creating customized training or forum content, and optimizing results.

• Single hours of Analyst support available at $175 / hr
• Blocks of 20 hours available for $3,000
• Enterprise Subscription Plans available starting at $2,500 for 20 hours per month

Aver Refresh keeps your data up to date and resolves any data issues that may pop up.

Starter: Data Cleanse

Avers experts will ensure the accuracy, integrity, and uniformity of your data prior to import to reduce errors and loss of information resulting in costly or erroneous decisions.

Regular: Data Refresh

Upload periodic data feeds automatically to work with your latest information.

• Keep your data fresh.

Elite: Data Failure and Exception Monitoring

If refresh data fails upload we will research the discrepancy and identify resolution.

• Piece of mind that your new data is available.

Blueprint Data Support

Upload fail due to a new data field being added? You’re covered.

• Add New Fields
• Upload Exception Resolution

Expertise equals success. We offer training options for every customer. Bring in an Aver expert to increase your ROI.

• Instructor Lead Virtual Classrooms
• On-Site Classroom
• Enterprise Subscription Plans available starting at $2,500 for 20 hours per month

Real-Time eContent provides integrated data from ICD-9, HCPCS, and CPT®, medical code searching features, and claim compliance review functionality into the Aver application for a seamless user experience.

• The future of coding is here. Save time and money by navigating industry changes with ease. Stay current, compliant, and competitive.

Collaborative Modeling & Exploration tools to create intelligence with your data like never before.

• Elegant web based user interface allowing everyone to get at data without thinking like a computer.

Latest and greatest features coming out? Don’t worry, you’re covered.

• Release schedule made available to all SaaS clients

Our massively scaleable cloud infrastructure will have your organization up and running in no time flat. If you prefer, you can deploy Aver on your infrastructure in your data center.

• Available as cloud software as a service or behind clients firewall.

There's a project for that! Gain access to a library of industry measures from NCQA, IHA, CHVI and other experts. One click access to your environment.

• Exchange projects, collaborate, create your own measures, submit and sell. Publish your results and gain reviews on performance.

Monitored storage on our scalable redundancy-backed servers.

• Storage for all Blueprinted Data

Meets and exceeds SSAE 16 compliance.

• SSAE 16 Data Center
• HIPAA Compliant

Bring together users from inside or outside your organization with no additional seat license.

• Unlimited User Profiles
• Granular Security Controls

We're listening and We're Accountable. Your Aver support agents are ready to address any issues you encounter.

• "No Question is Too Small" Phone Support
• Email & Help desk Tickets
• Technical Support

Gain Access to our customer community, FAQs and read knowledge base articles.

The highest quality of your Aver experience is our priority. Your honest feedback is welcome anytime.

• Customer Bill of Rights & Service Level Agreement
• Annual Customer Satisfaction Report (not included in Basic)

Voice of the customer ensures development aligned with your business needs.

• Feature Suggestion Forum

Apply powerful visualizations to your data on the fly.

Printable Reports and dashboards formatted to your needs

Mission control to receive alerts helping you to manage your business

Connect Existing Infrastructure and Software

Refresh skills or train a new user with continuing full access to all training materials available through Aver University.

• Self Paced Training Videos